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Merchant Highlight Archive - TransSwipe - Merchant Services and Credit Card Processing

TransSwipe - Merchant Services and Credit Card Processing

Archive for the ‘Merchant Highlight’ Category

Gym membership payments made easy with platform WODTogether

Gym management platform, WODTogether, integrated Dwolla’s bank transfer technology (in two weeks) to save its users money in collecting recurring membership fees.

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According to Forbes, there are now nearly 11,000 CrossFit gyms worldwide, up 22-fold from nine years ago. That’s a massive market that’s only growing larger. With the exploding number of CrossFit gyms and gym go-ers, three friends saw an opportunity to build software to ease running a training facility.

About WODTogether

WODTogether provides software to help run gyms, from membership management and billing features to coordinating group fitness facilities. Self-proclaimed “CrossFitters doing CrossFit, and coding”, Brian Holub, Michael Starich, and Adam Holub have a built a solution that meets all needs.

For a flat monthly fee, registered gyms get the support they need from a gym management software, including workout tracking, scheduling, tools for athletes and billing management.

The Problem

To create a holistic solution, WODTogether needed to offer the best possible payment options for gym managers. They had previously integrated credit card payments, but—as most business owners can relate to—those fees were high and hard to for gyms to manage so WODTogether wanted to provide an additional payment choice.

“The payments industry can be complicated, frustrating, and expensive for our users. We’re always looking for better options, and Dwolla’s fees (or lack thereof) is a game changer. The great API and documentation made it a no brainer.”

Brian Holub, CEO

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The best option would be easy to integrate, simple for users to get going, and cut out those percentage-based fees gym owners stress over.

The Solution

It was clear WODTogether needed a payment integration that was simple, straightforward in cost, and would allow for payments for both recurring services as well as one-off expenses. Dwolla met these requirements, and then some.

Dwolla’s bank transfer software allowed for:

  • Easy on-boarding of members—entering banking information is easier than inputting credit card information, no need to pull out the wallet and enter a string of 16 digits from a credit card
  • Payment of recurring gym membership fees
  • Collecting on individual expenses like refreshments, supplements, apparel, private training, or special event fees
  • A quick integration turnaround time from the WODTogether teamce

As an additional bonus, WODTogether use Next Day Transfers, so funds are moved in 1-2 business days, which—in their words—“crushes” traditional ACH payments processing times.

WODTogether dashboard

Just like a good CrossFit workout, the team at WODTogether needed an efficient and effective integration. Using Dwolla’s PHP Library, their team was able to integrate our co-branded solution in just a couple weeks. A quick turnaround time for a very lean development team.

Their biggest point of delight: the test environment. They were able to build and test the solution in UAT, allowing a quicker ramp up time.

Now, users simply select to connect their bank account via Dwolla, and are sent through the OAuth flow.

Fast, Simple and Focused

WODTogether touts software that is fast, simple and focused, helping gym managers and coaches keep ahead of their demanding day-to-day. To provide the best possible solution, WODTogether integrated Dwolla.

Now as gyms scale, they can avoid losing valuable profit to credit card fees and they’ll be able to count on their users’ membership payments coming in regularly—thanks to recurring payments in the API.

“CrossFit gyms vary greatly in size, from as little as a few thousand dollars to tens of thousands in monthly revenue. Whatever the size, gyms stand to save hundreds of dollars a month if they accept payments via Dwolla. We’re now able to offer greater value to our members.”

Michael Starich, President (and gym owner)

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Curious how your payments could improve? Drop our consultants a line.

Read out to Learn more, blue

BlueZebra Sports: delivering payouts for college officials

BlueZebra Sports logoIn a single college football game there can be up to eight referees on the field—and that’s just the refs. This number doesn’t account for the other officials and staff that help keep the game running. Now consider college game-day, every Saturday in the fall hundreds of referees, umpires and other officials don their black and white stripes and head to the field.

Managing and coordinating the officials in sports is no easy feat, but software company BlueZebra Sports has built a platform that major collegiate conferences consider their go-to for everything from scheduling to paying employees.

About BlueZebra Sports

If you’re watching a game, most people don’t think about the referees unless a call doesn’t go their way. Refs just show up and do their job, but ensuring this happens is no small task.

BlueZebra has been in the game for over thirteen years, empowering schools of all sizes—from your hometown high school to division 1 universities—to take hold of all things related to managing officials. Its user-friendly platform boasts easy-to-use technology for officials and administrators alike.

With over 4,000 college officials in the system, BlueZebra provides its clients with a holistic solution for managing and paying a less-than-traditional lineup of staff.

The problem they faced:

BlueZebra needed a cost-effective payment integration to ensure referees were paid in a timely, secure and efficient manner. Since collegiate athletic conferences are generally non-profit, BlueZebra needed to find an easy-to-use solution for staff payouts that would land funds directly in their bank account.

Sports officials are independent contractors, and are typically paid directly by the schools or by the conference. We were looking for a way to make payments as easy as possible for officials and for school/conference personnel.”

Bradley Batt, Founder and CEO

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When looking for a payouts provider, BlueZebra needed a partner that could be as flexible and customizable as its software was. Additionally, it needed to offer quick payouts and display information about transactions. Since the platform is often tailored for each client, the payout integration needed to cooperate.

Their solution for payouts:

BlueZebra found an ideal payment partner in Dwolla. With a flexible, open API backed by top-notch developer support, BlueZebra was sending payments through Dwolla within two weeks.

Today, BlueZebra facilitates millions in payouts annually to thousands of college officials using Dwolla’s powerful ACH-based bank transfers.

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The process is as follows:

  1. A conference manager logs in to BlueZebra’s customized portal for their given athletic conference.
  2. They head over to the ‘Pay officials’ tab and select a date range.
  3. Based on the date range, they can select the officials they would like to pay.
  4. Payment is processed by Dwolla and the funds are routed to the officials connected banking account.

“The reason we decided to use Dwolla is that it fit perfectly with making things easy for officials. To get paid, they enter their bank account information in Dwolla, and then they can get paid. It’s also easier for our conference clients; they connect a bank account and make payments directly from their checking account—no managing wire transfers or ACH deposits into a third party account before being able to pay officials. Finally, Dwolla’s support has been fantastic, both for our officials and for our administrators who manage the payments.“

Jeff Wigal, Founder and CTO

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BlueZebra’s slick integration makes payouts to staff members simple to follow and painless to get up and running. Now conferences are able to make payments as frequently as needed without concerns of timing or excessive cost, and see information conveniently in one place.

To integrate your own solution for better payouts, let’s get started!

Read out to Learn more, blue

Marketplace Jane.com uses Dwolla’s API to send payments to merchants

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Boutique marketplace Jane.com leverages Dwolla’s API to power ACH payments to its booming merchant base

Started only four years ago in founder and CEO Mike McEwan’s home, Jane.com quickly grew from a boutique daily deals marketplace offering just one deal per day, to 50+ team members managing and promoting over 200 deals a day. In the last three years, Jane.com has seen an explosive 18,787% sales growth. This fall, the company was ranked #11 on the Inc. 5000 list, as well as the #1 fastest-growing company in Utah and the #1 fastest-growing retail company in the country.

Built from the ground up, Jane.com is as much a technology company as it is a marketplace for boutique clothing and accessories. Jane.com keeps most business operations in-house, from feature and platform development to marketing campaign creation and execution. However, without the time to build its own payments infrastructure at a pace the market demanded, Jane.com partnered with Dwolla to help facilitate the disbursement process to its rapidly-growing merchant base. Jane.com tapped into Dwolla’s API to integrate a programmatic ACH payout solution that complimented its existing platform.

“We’ve seen exponential growth, from facilitating deals for our growing business customers to managing the increased consumer traffic to our site, and Dwolla has handled disbursements for our platform every step of the way. Not only was their API easy to integrate, but they’ve scaled and innovated alongside Jane.com to offer the powerful and flexible bank transfer solution we need.”


Mike McEwan, CEO of Jane.com

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As customers purchase goods from the boutiques, payouts to the merchants are automatically queued on the backend, where they are then reviewed and approved by a controller on Jane.com’s team. This light-touch and streamlined disbursement process allows Jane to focus more resources elsewhere in the company.

This week, Jane.com launched a new registration and ACH payouts flow for some of its merchants, leveraging the Dwolla White Label integration. Jane.com can now brand the end-to-end experience, from account creation to payment notifications. This provides a seamless and customizable onboarding experience, and allows Jane.com to service larger partnerships that may have been road-blocked by the previous flow.  

“Dwolla White Label is essential for us to re-open and attract new conversations with larger clients who required a more seamless onboarding experience. With only three endpoints and a webhooks integration, Jane.com was able to build a lightweight ACH solution in 14 days that allowed us to control the experience for our merchants end to end.”

– Mike McEwan, CEO of Jane.com

Have questions about how Dwolla can work with you? Contact us.

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12 Companies Pushing FinTech Forward

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There is no doubt that #FinTech is a buzzing industry right now—it’s a hot topic and for good reason. The general consensus is that the next big innovations will be in one of the largest and most dated industries—the financial sector. From big banks to old systems, finance is due for a disruption, and there are a myriad of companies hoping to do just that.

The most popular names associated with financial technology are those putting payments in the hands of consumers: applications that simplify sending funds to friends or make purchasing items easier. However, FinTech is comprised of so much more than the ability to text your roommate some cash.

There are internal and external components to the payments infrastructure, and technology powering every layer in between, to improve fraud mitigation, data analytics, or even the speed of payments.

Whether a product or service, the players in #FinTech are numerous and diverse. Below we dive into a few that we feel are making positive impacts.

Betterment

This fast-growing company serves as a virtual financial advisor. Currently the largest automated investing service, Betterment is geared toward helping build wealth and financial growth without the hassle and costs of an outside party. Betterment makes finance management more accessible to those who would otherwise feel uncomfortable operating with a financial advisor.

BioCatch

BioCatch is a software for banks to help detect and manage fraud, a crucial component of any fintech service today considering the  increasing costs and frequency of sophisticated data breaches. To help reduce false positives on charges, BioCatch tracks a consumer’s device and website usage.

ChartIQ

In a world of massive data sets, complicated calculations and spreadsheets, ChartIQ helps capital markets customize their charting and data visualizations into an elegant and responsive design.

CityFalcon

Keeping a pulse on your investments and the financial news is critical, but with all the sources floating around it’s hard to tell which are relevant to you and which to leave for the birds. City Falcon wants to arm smaller scale investors with the information that is most critical to an individual’s specific financial situation, combining the sharing habits of financial influencers, news outlets, and “the crowd.”

CrediFi

To combat a lack of transparency in finance and data, CrediFi provides comprehensive property data and real-estate loan information to help you evaluate new deals based on your criteria. CrediFi gives you access to the entire picture, from tenant details to deep data analytics on real-estate loans and properties. Bonus, it’s visual and easy to engage with.

Currency Cloud

As the economy becomes increasingly global, it’s important for financial businesses to have a straightforward means of exchanging funds internationally. Here is where Currency Cloud delivers, by simplifying payments and exchanges internationally for banks, remittance, and brokers.

Kabbage

Kabbage, now the “#1 online provider of SMB loans”, powers small business growth by providing easy-to-access working capital. As frequently as each business day, small businesses can request a loan quickly. For example, if you’re a restaurant suddenly needing a new stove, Kabbage fronts the cost.

Lending Club

A very popular and heavily discussed new FinTech company, Lending Club is a marketplace connecting lenders and investors. For either personal or business loans, people can access low-cost financing from others. Its aim is to make credit more affordable and rewarding.

Onfido

As marketplaces continue to evolve and find more specific nichés, so too do the regulations guiding their finance. One regulation that remains steadfast is the need to check and clear users on a platform. Onfido manages this intelligent background check process with its technology stack, thus allowing for quick and seamless onboarding.

PeerIQ

There are a variety of peer-to-peer lending platforms, but sometimes you need more than gut-instinct to guide you in the right direction. PeerIQ is there to help, providing tools to manage and analyze risk in the P2P lending space.

Prosper

Similar to Lending Club, Prosper is one of the first peer-to-peer lending platforms. What sets it apart is the difference in scale and size of investment opportunities, with users being allowed to start with as little as $25. To inform investor decisions, Prosper provides credit scores, ratings, and histories associated with potential investment.

Robinhood

Free to use, Robinhood is an app that makes it possible for anyone to act as a broker and make investments. As the name suggests, Robinhood aims to bring equality and democratization to the financial markets.

In finance, there’s no doubt there is room for improvement—and the next big disruptors are delivering. From lending platforms to fraud detection tools, the developments coming around the corner could be groundbreaking.

With services like FiSync and our open API, Dwolla is also delivering on changing the feel of FinTech. If you’re curious about the benefits of real-time payments and enhanced fraud management and want top-shelf support, explore the solution.

Learn more here

Lessons learned with Community Sourced Capital’s Co-founder, Rachel Maxwell

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A few months back, we featured Community Sourced Capital and their use of MassPay to pay out businesses on their platform. We were so intrigued by what this company was doing and the motivation behind it all that we followed up with the co-founder and CEO to get further insight into the power of community support for small businesses.

After becoming an empty nester, Rachel Maxwell set sights on founding a startup. In this post, she gives us a peek into her journey and perspective as an entrepreneur empowering small businesses.

“I went to business school. And then I did something even stranger; I become the founder and CEO of a startup!”

Maxwell started down this path after three years in business school, where she graduated with: an MBA in Sustainable Business, a team and a powerful dream.

“I wanted to help people align their money with their values. I wanted to give people a relationship with money that carried blessed energy. And I wanted to make a responsible and profitable business doing it.”

With this vision and a team to drive it, Community Sourced Capital launched their lending platform to help small businesses access capital in the form of zero-interest loans crowdsourced from members the community.

How does CSC empower the small business?

Unfortunately, most small businesses cannot access the funding they need to succeed.

New lenders have emerged to serve this need, but many of them charge equivalent interest rates of 20 to 50 percent or more. These rates can compromise the stability of the businesses providing stability to our communities. Community Sourced Capital exists so that businesses can access affordable capital from their community.

If a business isn’t ready to access a community loan, the team at CSC connects them to a network of partners who can help fund them.

What are the growing pains and pleasures you’ve experienced as the founder?

CSC was founded in 2012 and we made our first loans in 2013. Now, CSC’s biggest challenge is keeping capital moving to small businesses as fast as they need it.

The demand for capital is there and although awareness for CSC’s platform and brand is growing, we’re up against a thriving market of predatory lenders who have much bigger marketing budgets than we do. We’re trying to do a lot of good in a system that’s taking advantage of small business owners that need cash fast.

For us, it’s breaking through the noise with a message and a product that are focused around helping small business thrive, not just survive.

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What advice would you give to those SMBs looking get going?

Bring intention, integrity and passion to your work every day and people will see that—your employees, your customers, your investors, your suppliers…everyone will have an easier time meeting you in this positive space and will want to be a part of your success.

Why would you encourage fresh entrepreneurs to become engaged in their community?

As a small business owner, more often than not, other local small businesses are your greatest allies. They understand the challenges you are going through and probably have a litany of suggestions for tools, tips and tricks to accomplish the business end of your business.

Are there any other financial bits of advice you’d lend to SMBs?

Start with a CDFI or credit union for funding—they are in place to help strengthen communities and they offer healthy and affordable capital.

Do your research because commercial lending is largely unregulated. If a financing offer sounds too good to be true, it usually is.

ALWAYS understand the interest rate or equivalent APR of the financing you are getting. If someone refuses to provide these, be weary of their practices.

Leverage resources like the Small Business Association to help you get answers to your business related questions and get advice from other local small business owners.

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Starting a business is no easy feat, and Community Sourced Capital built a solution to address that. But they are one of the many tools and resources out there to help get started…

What are your favorite resources for entrepreneurs or business owners? Share below.

Clear Capital takes their disbursement process online with Dwolla

Clear Cap Blog HeaderDwolla is a go-to provider of a wide array of payment solutions, from entrepreneurs wanting to build scheduled recurring payments into their application or platform, to commercial partners needing a comprehensive disbursement solution. Dwolla’s open API makes customization easy, and our recent upgrades to our OAuth implementation and Dwolla Direct have made onboarding members a breeze.

One of our hallmark partners is Clear Capital, a nationwide provider of residential and commercial real estate services for mortgage lenders, servicers, investors, etc. As a service, they provide valuations, data and analytics, quality assurance services and technology solutions to their customers—mortgage lenders, servicers, investors, GSEs, and Ratings Agencies. Their network of more than 40,000 nationwide real estate professionals deliver broker-based and appraiser-based reports.

As an innovative leader in their industry, Clear Capital chose to integrate a fast and secure payment disbursement option into their existing platform, so that the real estate brokers, agents and appraisers in their network could quickly and securely receive online payments.

Modernizing payout process with Dwolla

Clear Capital received many requests from their network of appraisers, brokers and agents for direct deposit, and between the costs and time committed to processing paper checks, realized the value of implementing an online payouts option. They needed to solve three major pain points:

  1. A better payment system for the company’s vendors. One that pays them sooner and eliminates the frustration of checks that go missing in the mail.
  2. A solution that didn’t require sensitive information within the Clear Capital system
  3. A simple, easy-to-use payouts option that had very little friction in signup for payouts recipients

Dwolla delivered on all three.

Dwolla MassPay for sending disbursements

Now, Dwolla processes a wire transfer from Clear Capital same-day and disburses the amounts owed to thousands of vendors via the Dwolla MassPay API, routing funds directly to the vendors’ respective bank or credit union accounts. With this new system, Clear Capital cut transfer times to just 1-2 business days.

Dwolla OAuth account creation for member onboarding

The integration of Dwolla OAuth account creation within the Clear Capital dashboard allows vendors to easily create their account with an email address and password, then securely link a bank account. Clear Capital is able to kick off payments using only the recipients’ email addresses, and funds are routed to the vendor’s bank or credit union accounts.

The solution

With a new streamlined and integrated solution, Clear Capital upped its payouts to two times per month instead of just one. After just five months, Clear Capital transitioned more than 30 percent of their total payout recipients to Dwolla…

“When our brokers, agents and appraisers in the field are happy, it’s a win for us. Dwolla has eliminated a big frustration from our network of real estate brokers, agents and appraisers when checks go missing in the mail.

 

A digital solution has saved us more than $.80 per payment, which has allowed us to pay them more often—twice a month, instead of just once at the beginning of each month. As a technology company ourselves, we are familiar with costly and time intensive integrations. It has been seamless to integrate our application with their system.”

What is your dream payments solution for your business, platform, or organization?

Let Dwolla help you build it. Email bizdev@dwolla.com to get started.

 

 

How an After School Program in Tampa Helped Us Rethink Payment Requests

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You can learn more in one day from talking to customers, than one week of brainstorming, one month of watching competitors, and one year of market research. 

As marketing manager at Dwolla, I see a lot of numbers. I look at data across the platform every day, monitoring conversion on partner registrations, which products are being used, which sites are driving traffic, etc. I work in exhausting excel documents, managing launch plans and content calendars, segmenting audiences and drafting communications for various mediums.

I know the project managers or founders of our largest partners, and we speak regularly about what we can do to help onboard their members or clients—brainstorming and creating marketing and educational pieces that will continue to push the needle upwards.

It’s been in this sense that I’ve been working with Paul Schale for the last few months, a program manager of the Hillsborough Out of School Time (HOST) Program. When Paul suggested that we come out to visit the team and some of the program sites, I was interested. The after school program services approximately 10,000 children in elementary and middle schools, and is growing rapidly each year—with 1,000 additional students enrolling this year. Just this school year, HOST began accepting Dwolla payments for weekly program fees.

In March, I hopped on a flight to Tampa with Bobby Godberson, Manager of Dwolla Customer Support, and Nicole Cook, Director of Government Partnerships at Dwolla, to speak with staff members, teachers, parents and students of the HOST Program.

Instead of keeping our meetings to conference rooms and air conditioning, Paul suggested that our first stop be nearby Rampello K-8 School, so that we could get a better idea of what the program provides its students and to speak with HOST instructors, children, and their parents.

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The HOST Program provides just what the organization’s name suggests, before and after school care for elementary and middle school students. It’s not just 30 to 60 minutes that these children are participating in group activities and snack time. School let’s out at 2:25 p.m., and the HOST Program will care for thousands of children until 6:00 p.m.

Having grown up and gone to school in rural Iowa, Rampello K-8 itself was mind-boggling to me. There were hundreds of children, with 15 students per instructor, and activities that included crafts, multiple kickball games, computer time, snack time, and even groups for children interested in chess or working with plants. Children move with their instructor from activity to activity, and are kept with kids of their same age.

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Prior to 2011, HOST was still having to collect thousands of paper applications from parents and guardians enrolling their children into the program, as well as taking attendance and tracking payments via a ledger. It was that year that HOST partnered with Cayen Systems, providing an electronic platform for parents to submit their kids’ applications, and for HOST staff to track payments and attendance digitally.

Prior to the 2014-2015 school year, parents had only the payment options of dropping off a paper check when they picked up their children each week, or submitting a money order. It was the lead HOST instructor’s job at each site to write a receipt for the parent by hand, then take their large stack of checks and manually enter the check numbers, amount, and what week was paid for which child into HOST’s Cayen Systems.

Always wanting to drive innovation and to move more of their outdated paper processes online, Debbie Zenk, Supervisor of After School Programs, tapped Paul and the HOST technology team to push for a digital payment option that would alleviate the pain of processing paper checks for both the parents and the site instructors. Cayen Systems reached out to us, and began their own Dwolla integration into their school management software.

Lindsay Pelham, Paul’s right and left hand as he says, walked me through the cumbersome process of manual check entry, and I was able to witness first hand at Rampello the parents digging through their bags for their checkbooks while the HOST instructor frantically scribbles out a receipt while also trying to call for the children to come meet their parents.

Speaking of parents—I’m not sure there would have been anything that would have helped me prepare for the conversations I was about to have.

“Dwolla is here from Iowa!” Paul would announce, as another group of parents staggered in from an exhausting work day. “Let them know what you think! They want to know what you love and what you hate!”

And it continued, for the next couple of hours.

Many people loved Dwolla, they had been waiting for an online option and were ecstatic to kick their checkbook to the curb.

There were a number of people who had trouble registering for their account, and found the process too time-consuming and full of friction.

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The next day we were given the opportunity to speak for 30 minutes at the HOST team leads district meeting to about 150 individuals, something that only occurs twice a year and is already packed full of mandatory information. The Dwolla presentation inspired one of the instructors to shout ‘No more checks!’ which was met with a general roar of approval.

The last afternoon in Tampa was spent at Lowry Elementary. The lead site instructor, Coach Mark Raynor, had just bought ice cream for his students with what was most likely his day’s wages of working as a HOST instructor. “It’s worth it,” he said. Many of the Lowry parents’ concerns echoed those of Rampello, with even more emphasis on the need to decrease friction at initial registration.

The problems parents were facing during the registration and request fulfillment process guided our efforts in building a better flow for creating an account and fulfilling a payment request.

We released this improved flow last week.

I can’t look at registration conversion numbers any more and simply think, “How do I increase this number?” I look at the numbers and I see a mother who would like to use Dwolla, but got stuck in registration and gave up.

Moving away from the paper check will make jobs easier. Instead of manually entering thousands of checks each week, instructors will get more time with the kids. It will allow Lindsay, who works diligently with Paul to provide training and guidance to HOST Program leaders, to spend more time innovating on the program and less time correcting errors made in manual check entry.

In order to do that, we know that we have to keep reducing friction and increasing functionality in the Dwolla product. We are never done, we are always iterating, we are always listening.

You can learn more in one day from talking to customers, than one week of brainstorming, one month of watching competitors, and one year of market research. 

Thank you to Paul, Lindsay, and Debbie of the HOST Program, as well as the entire team at Cayen Systems, for helping us make Dwolla better.

 

Accepting Church Donations, How Glad Tidings Church Brings Convenience to their Community

Glad Tidings Omaha

Whether paying a small business, a sports league or a property manager, customers want the convenience and option to pay online—that even holds true for churches. Glad Tidings Church, a church based in Nebraska, is an ideal example of accommodating this expectation of convenience.

Glad Tidings is a multicultural church with weekly attendance around 1,800. They pride themselves on their diversity with over 50 countries represented from all socioeconomic backgrounds. Their mission is simple: make their message as an organization inviting and accessible to everyone.

Part of that accessibility lies in Glad Tiding’s ability to understand and fill their community’s needs; they listen and adjust. Sometimes adjustment involves posting a video newsletter, or in this case, it involves integrating an online payments option.

Read More: 3 Ways Dwolla Works for Nonprofits, As Told by Our Users

In the past, if Glad Tidings accepted a donation they expected to lose about 2.7% of each donation. This adds up quickly, but doesn’t have to be case—nonprofits don’t have to provide convenience at the cost of contributions.

Glad Tidings’ goal was to make it as easy as possible for people to pay online through their website, with as small of fee as possible. While some church members were already Dwolla users, most were not, so the method for making a payment or giving a donation had to be simple with an easy signup, registration and giving process otherwise, people simply would not use it.

“Our first introduction to Dwolla was through a member of our church who wanted to give online but didn’t want the church to incur payment fees associated with credit card payments. We were using another credit card payment solution and while we didn’t immediately switch to Dwolla, we became increasingly aware of their success stories and improved tools for giving.

 

As we become more familiar with Dwolla, we grew to appreciate their mission and goals in providing payment processing.”

 

Nicholas Petersen, Communications Director

After understanding how Dwolla would fill their needs, Glad Tidings began the process of integration.

Glad Tidings Dwolla Integration

 

With the help of the Dwolla Devangelists, Glad Tidings created their own custom form fields to capture the information they needed, and through Dwolla’s open API they could connect their form fields to the Dwolla processing fields. They built both a beautiful and effective solution.

Now, users can select the amount they want to give, designate where their gift goes and leave notes or a message with their gift right within the Glad Tidings website.  Once the donor clicks submit, they are directed to Dwolla to confirm their gift and finally redirected back to GladTidingsOmaha.com for confirmation of their giving.

Dwolla for Donations Integration

With a fully integrated—and very stylish—solution, Glad Tidings Church has been able to provide the convenience their users expect, without losing valuable donations to credit card fees.

“Our primary use is for people giving weekly or monthly donations through our website. People can also use Dwolla to make payments for mission trips and events that have costs associated with them.”

 

Nicholas Petersen, Communications Director

For a church, or any non-profit, every penny is critical to growing the cause. For Glad Tidings Church, they were losing more than pennies to their online credit card process. Switching to Dwolla has helped changed that, cutting out percentage-based fees and accommodating a new integration.

Integrating Dwolla into your online platform is easy. To get started head to the developer portal or reach out to developer@dwolla.com. If you’re a nonprofit that wants to accept donations via Dwolla, learn more here

Case Study: Clear Capital Streamlines Disbursements with Dwolla

  • Monthly payouts via paper checks are costly, averaging roughly $1.00 per payment.
  • Digital solutions streamlined and accelerated the payments process, improving vendor satisfaction.
  • By passing on the additional savings from using Dwolla, Clear Capital is now able to double the frequency of payouts each month.

About Clear Capital

Clear Capital is a nationwide provider of residential and commercial real estate valuations, data and analytics, quality assurance services and technology solutions for mortgage lenders, servicers, investors, GSEs and Ratings Agencies. Their solutions include appraisals, broker price opinions, property inspections, commercial valuations, value reconciliations, appraisal review and risk scoring, automated valuation models, home data indices and platform products. Founded in 2001, Clear Capital recently received Morningstar Credit Ratings, LLC’s highest Residential Vendor Ranking, MOR RV1. After receiving feedback from their network of more than 40,000 real estate brokers, agents and appraisers requesting an online option for receiving payments, Clear Capital began looking for a digital option that was secure and easy to implement with their current platform.

Overview of Problem

Vendors wanted a faster and more modern payment method: The financial and administrative costs of paper check processing constrained Clear Capital to sending one payment per month to their network of real estate brokers, agents and appraisers. Their vendors began asking for a direct deposit alternative that could speed up cash flow and align more closely with the completion of work.

Security, liability, and privacy concerns: Moving to a traditional direct deposit or ACH processing platform would have required Clear Capital to collect sensitive account and bank routing numbers from their vendors—increasing their compliance and risk management costs due to the privacy and information security concerns.

A new solution requires ease-of-use and trust: Vendors were familiar with traditional ACH direct deposit where they would provide bank account and other personal information by form or voided check. They were less accustomed to an entirely online sign-up process. The digital payment solution needed to be as frictionless as possible, and evidence clear benefits—faster payments more often.

Dwolla’s Involvement

With an affordable cost structure, powerful payments tools, and flexibility to accommodate both large and small customers, Dwolla is an easy solution for streamlining and modernizing disbursement processes. The company presented Clear Capital with options ranging from a free account on Dwolla.com to high-tech integrations capable of hosting Dwolla account creation within a vendor’s existing dashboard.

Results/Outcomes

Faster, simpler disbursements: Dwolla processes a wire transfer from Clear Capital same-day and disburses the amounts owed to thousands of vendors via the Dwolla MassPay API, sending funds directly to the clients’ respective bank or credit union accounts. This cuts transfer times to just 1-2 business days. When Clear Capital began making two monthly payments instead of just one, a convenience its vendors have been asking for, it was a seamless process.

Improved data security and privacy: Private bank account and routing information is never visible to anyone at Clear Capital, thus reducing information security risk. To receive payments, a Clear Capital vendor can set up a Dwolla account using an email address and password, then securely link a bank account—all within their Clear Capital dashboard. Clear Capital distributes payments using only the recipients’ email addresses; funds are then routed straight to the vendors’ bank or credit union accounts. Vendors receive real-time notifications when Clear Capital initiates their payments, and when funds are expected to become available.

On-boarding customers successfully: Dwolla’s straightforward partner site registration, easy-to-use payment process, and dedicated customer support staff collectively enabled customers to seamlessly transition from receiving physical checks to digital payments. After five months, Clear Capital transitioned more than 30 percent of their total payouts recipients to Dwolla.

Going digital within resources: The lightweight integration of Dwolla account creation within the Clear Capital dashboard, together with the Dwolla MassPay API, allowed Clear Capital to quickly establish an improved disbursement process for their vendors.

“When our brokers, agents and appraisers in the field are happy, it’s a win for us. Dwolla has eliminated a big frustration from our network of real estate brokers, agents and appraisers when checks go missing in the mail. A digital solution has saved us more than $.80 per payment, which has allowed us to pay them more often—twice a month, instead of just once at the beginning of each month. As a technology company ourselves, we are familiar with costly and time intensive integrations. It has been seamless to integrate our application with their system.”

READ MORE: Making Payouts Easier, How Community Sourced Capital Did it

 

 

#ThingsWeAreExcitedAbout: Raygun, Mars and Thelma’s together

This past Friday a very good thing happened—three of our favorite Dwolla merchants got together to make one very exceptional destination in Des Moines.

Thelma’s Treats, Mars Coffee Bar and Raygun Shirts are now together under one roof, delighting the masses with quippy t-shirts, sweet treats and caffeine. They say you can never have too much of a good thing, and in this case it’s 100% true.

We’re not the only one’s excited about the new trifecta:

We also asked Dereck, from Thelma’s Treats what was most exciting for them:

…the location and the other businesses we teamed up with.  We are new to retail, our old kitchen had a small area you could step in and buy something but now we have a real store, so it was great to team up with experienced retailers to know what to expect.

The location and the building are really perfect for our brand.  You can stop in, watch us make cookies and see them coming out of the oven.  The whole time we can interact with customers.

Here are some of our pro tips for when you go to visit their new location on 505 East Grand:

Raygun is perfect for a new t-shirt or koozie. Get gifts here for the people in your life who have a sense of humor.

Raygun New Location

Order a drip coffee or a Sputnik at Mars Coffee Bar, both of which are phenomenal. We like to bring their handcrafted coffee into the Dwolla office every once in a while.

Mars Coffee Bar

Thelma’s Treats is your go-to for fresh cookies served warm right out of the oven.  If you’re looking for a cool treat on a hot day, indulge in an ice cream sandwich—with ice cream smushed between two of their mouth-watering homemade cookies. Our favorite involves vanilla ice cream and snickerdoodles.

Thelma's New Location

©2017 TransSwipe

 


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