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city of evanston Archive - TransSwipe - Merchant Services and Credit Card Processing

TransSwipe - Merchant Services and Credit Card Processing

Archive for the ‘city of evanston’ Category

The City of Evanston Introduces Dwolla for Government Payments

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While Dwolla has been busy helping government bodies at the state level improve their payments processes for things like property and sales tax, we had yet to operate at a city government level. That is until Evanston, IL, a city of 75,000 just north of Chicago, adopted Dwolla as an online option for city payments.

“I think one of the first things that attracted us to Dwolla was the ability to save on a per transaction basis,” Luke Stowe, Digital Services Coordinator of the Evanston City Manager’s Office. “Our average online transaction is about $100, and by using Dwolla instead of credit cards we save $2 or more per transaction with Dwolla. And we have thousands and thousands of transactions.”

The city prides itself on leveraging technology in a way that makes payment processes as frictionless as possible for their citizens. Evanston recently won the PTI 2014 Tech Savvy City Award and also PTI’s Technology Solution Award for their robust online payments solution. Stowe attributes the city being on the forefront of innovation and technology because of their supportive city leadership and council.

“Our residents and local businesses expect city government to be constantly innovating to offer improved services while saving taxpayer dollars at the same time. Without a doubt, Dwolla plays a role in Evanston being smart government.”

The city is using the Formstack platform to create and support their forms, and their Dwolla integration to process payments for things like general city payments, permits and liquor taxes. Interested in how your city could be leveraging Dwolla to cut checks, time spent on administrative tasks, and processing fees? We’d love to help.

©2017 TransSwipe

 


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